![]() ![]() ![]() Is the machine defective or is it just another Windows issue? This also happened in July 2014 and the repair tech at Staples wiped and reinstalled windows, losing everything. Have not yet selected the reset or whatever the title is for loosing all data since there are a couple of files I’d like to save if possible. Reset the Bios to boot first to the rescue CD but if it does anything I cannot tell because the loop continues. Would like to save/recover a couple of excel files. ![]() The selections don’t do anything except take me back to the loop. Cannot get to a command prompt or Safe Mode.
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